Service Advisor

Service Advisor
Location: Bicester
Salary: Competitive DOE + Bonus
Hours: 44.5 hours per week, Monday to Friday (rotating shifts) + 1 in 3 Saturday mornings

Are you an experienced Service Advisor with a background in commercial vehicles or automotive?

Do you enjoy delivering excellent customer service while working in a fast-paced workshop environment?

What's on Offer:
·Manufacturer training and ongoing career development
·30 days annual leave including bank holidays, increasing with service
·Holiday purchase scheme
·Company pension
·EV Salary Sacrifice Scheme
·Free Class IV MOT
·£1,500 employee referral bonus
·Full paternity pay
·Cycle to Work scheme
·On-site parking
·Friendly, supportive working environment

The Role:
·Manage customer bookings and workshop schedules
·Keep customers updated throughout the repair process
·Raise job cards, invoices and warranty paperwork
·Liaise with technicians, parts and workshop teams
·Promote additional workshop services where appropriate
·Maintain accurate service records and ensure excellent customer satisfaction

What We're Looking For:
·Previous Service Advisor experience within HGV, LCV or automotive
·Excellent communication and customer service skills
·Strong organisation and administration abilities
·Ability to prioritise workload in a busy environment
·A proactive, team-focused approach

Contact Amy at Auto Skills UK quoting Reference: 54074 to find out more or apply today