Service Advisor
Hours/Salary
* Monday - Friday
* 8.30am-5pm
* Every other Saturday 8.30am-1pm
* £28.5k - £32k
Responsibilities
* Assist customers in identifying and sourcing the correct parts for their needs.
* Maintain accurate inventory records, ensuring all parts are properly logged and accounted for.
* Communicate effectively with customers via phone and in person, demonstrating excellent phone etiquette.
* Collaborate with team members to ensure timely processing of orders and deliveries.
* Utilise Excel for tracking inventory levels and generating reports as needed.
* Provide multilingual support to customers when necessary, enhancing the overall customer experience.
* Organise the parts department to ensure a clean and efficient workspace.
* Stay updated on new products and industry trends to provide knowledgeable assistance.
Requirements
* Proven experience in a similar role within the automotive or related industry is preferred.
* Strong organisational skills with the ability to maintain accurate records.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Ability to work effectively in a fast-paced environment while maintaining attention to detail.
* A proactive attitude towards problem-solving and a willingness to learn new skills.
To apply for this role, please do so online and we will be in touch!
COMJOB