Service Advisor
CV-LibrarySouthampton, HampshirepermanentPosted: 11 March 2026
Apply NowService Advisor
Location: Southampton
Salary: £30,000 – £36,000 (depending on experience)
Job Description
Pembrook Resourcing are currently seeking an experienced and customer-focused Service Advisor to join our client’s busy dealership in Southampton. This is a fantastic opportunity for someone with strong communication skills and experience within the motor trade to join a successful and professional team.
Key Responsibilities
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Acting as the first point of contact for customers bringing their vehicles in for service and repair.
*
Booking vehicles into the workshop and organising the service schedule.
*
Keeping customers updated on the progress of their vehicle throughout the day.
*
Liaising with the workshop team and technicians regarding work required.
*
Upselling additional work, services, or products where appropriate.
*
Preparing job cards, invoices, and associated administration.
*
Ensuring a high level of customer service and satisfaction at all times.
Requirements
*
Previous experience as a Service Advisor within the motor trade is preferred.
*
Excellent customer service and communication skills.
*
Ability to work well in a busy, fast-paced environment.
*
Strong organisational and administrative skills.
*
A professional and positive attitude.
*
Full UK driving licence.
Benefits
*
Competitive salary (£30,000 – £36,000 depending on experience)
*
Opportunity to work within a well-established dealership
*
Ongoing training and career development
*
Friendly and supportive team environment
Location: Southampton
Salary: £30,000 – £36,000 (depending on experience)
Job Description
Pembrook Resourcing are currently seeking an experienced and customer-focused Service Advisor to join our client’s busy dealership in Southampton. This is a fantastic opportunity for someone with strong communication skills and experience within the motor trade to join a successful and professional team.
Key Responsibilities
*
Acting as the first point of contact for customers bringing their vehicles in for service and repair.
*
Booking vehicles into the workshop and organising the service schedule.
*
Keeping customers updated on the progress of their vehicle throughout the day.
*
Liaising with the workshop team and technicians regarding work required.
*
Upselling additional work, services, or products where appropriate.
*
Preparing job cards, invoices, and associated administration.
*
Ensuring a high level of customer service and satisfaction at all times.
Requirements
*
Previous experience as a Service Advisor within the motor trade is preferred.
*
Excellent customer service and communication skills.
*
Ability to work well in a busy, fast-paced environment.
*
Strong organisational and administrative skills.
*
A professional and positive attitude.
*
Full UK driving licence.
Benefits
*
Competitive salary (£30,000 – £36,000 depending on experience)
*
Opportunity to work within a well-established dealership
*
Ongoing training and career development
*
Friendly and supportive team environment