Service Advisor
CV-LibraryWokingham, BerkshirepermanentPosted: 30 July 2026
Apply NowService Advisor
Location: Wokingham, Berkshire
Salary: £30,000–£38,000 per annum (dependent on experience)
Hours: Monday–Friday, Full-Time (No Weekends)
About the Role
We are seeking an experienced and customer-focused Service Advisor to join our aftersales team in Wokingham. This is an excellent opportunity to become part of a professional dealership that values exceptional customer service and offers a healthy work-life balance with a Monday–Friday schedule.
Key Responsibilities
*
Welcome customers and provide a professional, friendly service.
*
Book vehicles in for servicing, MOTs, diagnostics, and repairs.
*
Prepare accurate estimates and explain work required in a clear, customer-friendly manner.
*
Liaise with workshop technicians to monitor repair progress.
*
Keep customers updated throughout the service process.
*
Obtain authorisation for additional work where required.
*
Produce invoices and arrange smooth vehicle handovers.
*
Promote additional products and services where appropriate.
*
Maintain accurate records using the dealer management system.
*
Ensure high levels of customer satisfaction and compliance with company standards.
Candidate Requirements
*
Previous experience as a Service Advisor within the automotive industry.
*
Excellent communication and customer service skills.
*
Strong organisational skills with the ability to prioritise workloads.
*
Ability to work efficiently in a busy aftersales environment.
*
Experience using dealer management systems is desirable.
*
Full UK driving licence preferred.
Benefits
*
Salary of £30,000–£38,000 depending on experience.
*
Monday–Friday working pattern with no weekend working.
*
Company pension.
*
Ongoing manufacturer and professional development training.
*
Career progression opportunities.
*
Employee discounts.
*
Friendly and supportive working environment.
If you are an experienced Service Advisor looking for a Monday–Friday opportunity in Wokingham, we'd love to hear from you
Location: Wokingham, Berkshire
Salary: £30,000–£38,000 per annum (dependent on experience)
Hours: Monday–Friday, Full-Time (No Weekends)
About the Role
We are seeking an experienced and customer-focused Service Advisor to join our aftersales team in Wokingham. This is an excellent opportunity to become part of a professional dealership that values exceptional customer service and offers a healthy work-life balance with a Monday–Friday schedule.
Key Responsibilities
*
Welcome customers and provide a professional, friendly service.
*
Book vehicles in for servicing, MOTs, diagnostics, and repairs.
*
Prepare accurate estimates and explain work required in a clear, customer-friendly manner.
*
Liaise with workshop technicians to monitor repair progress.
*
Keep customers updated throughout the service process.
*
Obtain authorisation for additional work where required.
*
Produce invoices and arrange smooth vehicle handovers.
*
Promote additional products and services where appropriate.
*
Maintain accurate records using the dealer management system.
*
Ensure high levels of customer satisfaction and compliance with company standards.
Candidate Requirements
*
Previous experience as a Service Advisor within the automotive industry.
*
Excellent communication and customer service skills.
*
Strong organisational skills with the ability to prioritise workloads.
*
Ability to work efficiently in a busy aftersales environment.
*
Experience using dealer management systems is desirable.
*
Full UK driving licence preferred.
Benefits
*
Salary of £30,000–£38,000 depending on experience.
*
Monday–Friday working pattern with no weekend working.
*
Company pension.
*
Ongoing manufacturer and professional development training.
*
Career progression opportunities.
*
Employee discounts.
*
Friendly and supportive working environment.
If you are an experienced Service Advisor looking for a Monday–Friday opportunity in Wokingham, we'd love to hear from you