Service Controller (Part Time)

Salary £30,000 FTE (£18,000 pro rata, 3 days per week)

We’re working with a well-established business within the plant and equipment sector, looking to appoint an experienced Service Controller to support their busy service operation on a part-time basis.

This is a key role within the depot, coordinating engineers, managing workloads, and ensuring a high level of service delivery to customers.

The Role

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Planning and scheduling engineers for service, maintenance and breakdowns

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Acting as the main point of contact for customers and internal teams

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Managing job progress from initial call through to completion

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Ensuring all service records and documentation are completed accurately

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Liaising with parts, workshop and field teams to keep jobs moving efficiently

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Supporting the wider service team with day-to-day operational coordination

What We’re Looking For

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Previous experience in a Service Controller or similar role is essential

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Strong organisational skills and the ability to prioritise a busy workload

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Confident communicator, both over the phone and via email

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Experience within plant, construction, hire or a related sector would be highly advantageous

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A proactive, can-do approach with strong attention to detail

What’s on Offer

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£30,000 FTE (£18,000 pro rata for 3 days)

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4x death in service

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Private medical cover

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Dental cover

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Auto enrolment pension

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Eyecare vouchers

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Stable, supportive working environment within a well-regarded business