Service Manager / SCRUM Master

Service Manager / Scrum Master
£500 per day (Inside/Umbrella)
6-Month Contract
Hybrid (Sheffield) / Remote

We’re hiring a Service Manager / Scrum Master to support a HE platform, working across key application workstreams.

This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change.

What you’ll do:
Oversee day-to-day IT application service operations

Manage incidents, problems, changes, and service performance

Maintain reporting and ensure ITIL compliance

Coordinate with technical teams, vendors, and stakeholders

Facilitate Scrum ceremonies and remove delivery blockers

Coach teams on Agile best practice

Support backlog refinement and future sprint planning

What we’re looking for:
Strong ITSM / Service Delivery background

Solid experience with ITIL processes

Proven Scrum Master experience

Strong stakeholder management skills

Strong JIRA

Higher Education / SITS experience is a bonus

A great opportunity for someone who thrives in both service operations and agile delivery.

Start ASAP, interviews ASAP!

Stuart Graham
Click Recruitment
(url removed)