Support Assistant

CV-LibraryHillingdon, Greater LondonpermanentPosted: 2 April 2026
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Job Description: Support Assistant

Responsible To: Service Manager/Team Leader or other Manager as designated by the company

Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.

Summary of Benefits:

* Competitive hourly rate depending on experience

* 28 days annual leave (pro rata for part time hours)

* Full time and part time shifts available

* Company Pension Scheme Mileage paid for business use

* Car business insurance paid

* Enhanced Adult Workforce DBS paid

* Paid training – mandatory and care certificates

Specific Duties: The Support Assistant will be specifically responsible for:

* Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)

* Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan

* Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged

* Conducting daily assessment of SUs mental and physical state; updating associated records and informing management

* Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms

* Personal delivery of physical and mental support to SUs

* Promoting SUs health and assist in their accurate medication

* Promoting SUs hygiene and personal presentation

* Supporting SUs with developing social skills and future independent living

* Supporting SUs with their daily living skills and domestic chores

* Supporting SUs with scheduling and attending appointments and day time activities.

* Supporting SUs to use public transport.

* Encouraging and motivating SUs into employment, voluntary work and/or education

* Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation.

Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring:

* The maintenance of confidentiality of all information unless otherwise permitted by management

* Full compliance with company’s vision, values, policies and procedures

* Compliance with legislation and GSCC Code of Conduct as reflected in company procedures

* Undergo training and professional development as directed by the company

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