Technical Manager
Salary: 60K - 65K per annum
Our client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably.
Basic Duties:
* Lead the team in provision of technical service delivery by monitoring service performance, taking corrective action when necessary and escalating to the Operations Manager as appropriate.
* Effective co-ordination of available resources to achieve technical and innovative solutions.
* Training and guidance of engineering resource to enhance technical knowledge and capability through regular engagement, implementation of training plans and effective leadership.
* Focal point leading the team to achieve contract sustainability objectives to improve energy consumption through operational enhancement, whilst seeking out efficient technologies and scoping proposals for consideration
* Produce extra work reports and quotations to ensure that system defects are notified to our customer with cost effective solutions in place to bring systems and assets back into operation.
* Support delivery of the Company Compliance Policy and statutory requirements for all systems and services within the service scope.
* Provide effective technical support to the team to assist with Major Bowl Event preparation, delivery and post Event activities ensuring that system uptime is retained.
* Provide management on site as part of the wider management team during Major Bowl Events.
* Co-ordinate the implementation of standard operational processes across the contract, identifying gaps and working to close out.
* Ensure continued service & efficiency improvement providing the client with innovative service ‘value add’ and interaction.
* Ensure technical operation commitments are met.
* Ensure risk mitigation measures are in place for the assets and systems within scope, including Permit to Work procedures, RAMS, SOP’s and EOP’s.
* Ensure staff are suitably trained and competency is regularly assessed.
* Ensure that all engineers are trained and competent to carry out their role and there are adequate Authorised Persons available to operate the site.
* Develop and maintain technical and regulatory standards and requirements for maintenance & project design through the constant updating and implementation of effective processes policies and procedures throughout the company.
* Be fully conversant with the varied Company and Operational processes and procedures across all aspects of contract delivery.
* Utilise the Company and Customer CAFM systems to ensure data integrity retained.
* Develop relationships with customers to be able to identify additional work opportunities, escalating to the Operations Manager as appropriate.
* Develop and populate the site technical risk register
* Carry out any reasonable tasks assigned by your line manager for the service delivery.
Qualifications
* Mechanical or HVAC competency and qualification achieved via higher education degree (HNC/HND) or similar, with demonstrable knowledge and experience of operating and maintaining systems such as BMS, HVAC Plant, Water Systems, Pipework Systems, Refrigeration Systems, Pumps and the like.
* Experience of driving forward exceptional technical delivery by self and through others.
* Experience in the management of staff and subcontractors.
* Track record of success in supporting major business contracts and/or providing technical support to a professional function.
* Likely to have in excess of 10 years managerial and technical experience.
* Excellent communication.
Good IT skills.
Working Hours: 8.00am - 5.00pm with one hour lunch break. Flexibility required to do overtime to cover events and emergency breakdown