Tenancy Sustainment/Support Worker
CV-LibraryStoke-on-Trent, StaffordshirecontractPosted: 15 October 2026
Apply NowWe're recruiting for 4 Interim Housing Professionals to join a Housing Association in Stoke-on-Trent on an initial 9-month contract, with the potential for extension or temp-to-perm opportunities.
We have two exciting opportunities available:
🔹 2 x Tenancy Sustainment Officers
Responsibilities include:
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Managing the income and finances of hostel residents.
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Carrying out room inspections and checks.
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Supporting and managing rent repayment plans.
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Managing a caseload of approximately 10–15 residents.
Essential experience: Previous experience working in challenging environments with disadvantaged and vulnerable individuals is crucial. This is a demanding role and will suit someone resilient, confident and experienced in managing challenging situations.
🔹 2 x Support Workers
Working alongside the Tenancy Sustainment Officers, you'll provide a more holistic support service to residents, helping them overcome barriers and move from temporary accommodation into more permanent housing.
📍 Location & Contract Details
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Location: Stoke-on-Trent
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Contract: Initial 9 months, with potential extension or temp-to-perm
*
Working pattern: Monday–Friday, 5 days per week
*
Workplace: Fully site-based
We're looking for passionate, resilient and experienced housing and support professionals who aren't afraid of a challenge and want to make a genuine difference to people's lives
We have two exciting opportunities available:
🔹 2 x Tenancy Sustainment Officers
Responsibilities include:
*
Managing the income and finances of hostel residents.
*
Carrying out room inspections and checks.
*
Supporting and managing rent repayment plans.
*
Managing a caseload of approximately 10–15 residents.
Essential experience: Previous experience working in challenging environments with disadvantaged and vulnerable individuals is crucial. This is a demanding role and will suit someone resilient, confident and experienced in managing challenging situations.
🔹 2 x Support Workers
Working alongside the Tenancy Sustainment Officers, you'll provide a more holistic support service to residents, helping them overcome barriers and move from temporary accommodation into more permanent housing.
📍 Location & Contract Details
*
Location: Stoke-on-Trent
*
Contract: Initial 9 months, with potential extension or temp-to-perm
*
Working pattern: Monday–Friday, 5 days per week
*
Workplace: Fully site-based
We're looking for passionate, resilient and experienced housing and support professionals who aren't afraid of a challenge and want to make a genuine difference to people's lives