Trainee IT Support Assistant

About the opportunity
Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification.
Course details
* Duration: 13 weeks
* Format: Online, practical workshops
* Schedule: Mon-Thur 6-9pm
* Start date: 17th August 2026
* Spaces: Limited to 35 learners per cohort
What you'll learn
* Setting up and maintaining secure networks
* Configuring and integrating desktop and mobile devices
* Applying cloud security and disaster recovery methods
* Understanding IT systems, legislation and business operations
Potential roles
* IT Systems Administrator
* Technical Support Technician
* Entry Level IT Technician
* Helpdesk Analyst
Additional benefits
* High-impact employability workshops
* Six months' access to online employability courses
* Ongoing career support
Eligibility
To apply, you must:
* Live in the West Midlands
* Be aged 19 or over
* Earn below the gross annual wage cap of £36,126 (West Midlands)
* Not currently be undertaking any other government-funded training
* Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is
Cost
This is a free government funded course
Spaces are limited, so apply today to secure your place on the 17th August cohort