Workplace Experience Manager
CV-LibraryCambridge, CambridgeshirepermanentPosted: 17 March 2026
Apply NowWorkplace Manager - Life Sciences Client
Location: Cambridge
Client: Global Life Sciences Organisation
Employer: CBRE Global Workplace Solutions
Contract: Full‑time, site‑based
Role Overview
CBRE is recruiting a Workplace Manager to lead the delivery of workplace and facilities services at a high‑profile life sciences site. This is a client‑facing leadership role responsible for service delivery, people management, health & safety, financial performance and continuous improvement.
Key Responsibilities
Lead and manage the on‑site workplace team to deliver services in line with SLAs and KPIs
Act as the main point of contact for the client, building strong working relationships
Ensure Health & Safety, QSHE and statutory compliance across all services and contractors
Manage site operations, including reception, post, cleaning, catering, meeting rooms and office services
Oversee reactive and planned maintenance delivery via CAFM / helpdesk systems
Manage site budgets, cost control, reporting, accruals and purchase orders
Produce weekly and monthly financial and performance reports
Support workplace improvements, new initiatives and flexible ways of working
Manage projects, moves, changes and events on site
Recruit, develop and performance‑manage team members and support succession planning
Skills & Experience
Proven experience in a Workplace Manager, Facilities Manager or Operations Manager role
Strong background in customer service, hospitality, front‑of‑house or workplace services
Confident managing people, budgets and client relationships
Strong understanding of Health & Safety and compliance
Experience using CAFM systems and Microsoft Office
Highly organised, professional and service‑drivenDesirable:
Life sciences, corporate office or high‑profile client experience
Financial or commercial management experience
What's on Offer
Opportunity to manage a flagship client site
Career progression within CBRE
Supportive, professional working environment
Competitive salary and benefits package
Location: Cambridge
Client: Global Life Sciences Organisation
Employer: CBRE Global Workplace Solutions
Contract: Full‑time, site‑based
Role Overview
CBRE is recruiting a Workplace Manager to lead the delivery of workplace and facilities services at a high‑profile life sciences site. This is a client‑facing leadership role responsible for service delivery, people management, health & safety, financial performance and continuous improvement.
Key Responsibilities
Lead and manage the on‑site workplace team to deliver services in line with SLAs and KPIs
Act as the main point of contact for the client, building strong working relationships
Ensure Health & Safety, QSHE and statutory compliance across all services and contractors
Manage site operations, including reception, post, cleaning, catering, meeting rooms and office services
Oversee reactive and planned maintenance delivery via CAFM / helpdesk systems
Manage site budgets, cost control, reporting, accruals and purchase orders
Produce weekly and monthly financial and performance reports
Support workplace improvements, new initiatives and flexible ways of working
Manage projects, moves, changes and events on site
Recruit, develop and performance‑manage team members and support succession planning
Skills & Experience
Proven experience in a Workplace Manager, Facilities Manager or Operations Manager role
Strong background in customer service, hospitality, front‑of‑house or workplace services
Confident managing people, budgets and client relationships
Strong understanding of Health & Safety and compliance
Experience using CAFM systems and Microsoft Office
Highly organised, professional and service‑drivenDesirable:
Life sciences, corporate office or high‑profile client experience
Financial or commercial management experience
What's on Offer
Opportunity to manage a flagship client site
Career progression within CBRE
Supportive, professional working environment
Competitive salary and benefits package