Helpdesk Manager

CV-Library

SM2, Cheam, Greater Londonpermanent3 days ago

Main Duties And Responsibilities Of The Role * Supervision of helpdesk team * Responsible for ensuring service levels are met and exceeded * Active member of helpdesk team, dealing with day to day cli...

Helpdesk Administrator

CV-Library

SM2, Cheam, Greater Londonpermanent3 days ago

Use CAFM system as a user on site including PPM records, reactives and reporting. * Answer calls/email for the business in a timely fashion * Ensure all Reactive requests raised on the helpdesk have t...