IT Admin
CV-LibraryB9, Small Heath, City and Borough of BirminghampermanentPosted: 16 March 2026
Apply NowWe are recruiting for a motivated Junior IT Administrator to join a company based in B9,Birmingham.
The IT Administrator role is ideal for someone who has a solid technical foundation.
Key Responsibilities for the IT Administrator role:
* Act as the primary first-line IT support contact for multiple sites
* Provide remote and on-site support to users across different locations as required
* Assist with the installation, configuration, and maintenance of IT hardware and software
* Support day-to-day operations of desktops, laptops, printers, mobile devices, and peripherals
* Provide first- and second-line technical support to end users for both IT and ERP requirements
* Help manage user accounts, permissions, and access rights
* Monitor systems and report performance or security issues
* Assist with system updates, patches, and basic backup procedures
* Assist and maintain CAD packages for showroom designers, updating software, catalogues and troubleshooting issues
* Troubleshoot common desktop, network, and application issues
* Maintain clear documentation of IT processes and support activities
* Support onboarding and offboarding of staff (equipment setup and access)
* Work closely with senior staff on projects and be able to implement new programmes across multiple branches
Required Skills & Experience
* Around 2 years of experience in an IT support, helpdesk, or junior systems role
* Basic knowledge of Windows operating systems, O365 and E3/E5 licensing
* Understanding of networking fundamentals (LAN/WAN, DNS, DHCP)
* Familiarity with Microsoft 365 or similar cloud platforms
* Basic awareness of IT security best practices
* Strong willingness to learn and develop technical skills
* Good communication skills and a ability to understand a fix a IT issue independently
* Experience with Active Directory or user account management
* Basic exposure to power shell or similar
The IT Administrator role is ideal for someone who has a solid technical foundation.
Key Responsibilities for the IT Administrator role:
* Act as the primary first-line IT support contact for multiple sites
* Provide remote and on-site support to users across different locations as required
* Assist with the installation, configuration, and maintenance of IT hardware and software
* Support day-to-day operations of desktops, laptops, printers, mobile devices, and peripherals
* Provide first- and second-line technical support to end users for both IT and ERP requirements
* Help manage user accounts, permissions, and access rights
* Monitor systems and report performance or security issues
* Assist with system updates, patches, and basic backup procedures
* Assist and maintain CAD packages for showroom designers, updating software, catalogues and troubleshooting issues
* Troubleshoot common desktop, network, and application issues
* Maintain clear documentation of IT processes and support activities
* Support onboarding and offboarding of staff (equipment setup and access)
* Work closely with senior staff on projects and be able to implement new programmes across multiple branches
Required Skills & Experience
* Around 2 years of experience in an IT support, helpdesk, or junior systems role
* Basic knowledge of Windows operating systems, O365 and E3/E5 licensing
* Understanding of networking fundamentals (LAN/WAN, DNS, DHCP)
* Familiarity with Microsoft 365 or similar cloud platforms
* Basic awareness of IT security best practices
* Strong willingness to learn and develop technical skills
* Good communication skills and a ability to understand a fix a IT issue independently
* Experience with Active Directory or user account management
* Basic exposure to power shell or similar