Operations Administrator
Operations Administrator
6-Month Fixed-Term Contract
Salary dependent on experience
Working hours – Part-time, 25.5 hours per week (flexible)
Gloucester – office-based
Operations Administrator
Job Description
• Manage service orders from initial request through to completion, ensuring a smooth and efficient process.
• Work through a high volume of backlog orders, maintaining accuracy and meeting daily processing targets.
• Coordinate with internal teams and external partners to ensure timely scheduling and delivery of services.
• Communicate with customers to confirm orders, provide updates, and ensure clarity throughout the service journey.
• Oversee warranty-related requests, validating claims and coordinating appropriate follow-up actions.
Operations Administrator
Essential Experience/Skills/Qualifications
• Previous experience in a customer-focused or operations support role within a fast-paced environment.
• Strong organisational skills with the ability to manage multiple tasks and high workloads effectively.
• Excellent communication skills, both written and verbal, with a confident and professional approach.
• Good IT proficiency, including experience with ERP or order management systems.
• Proactive and driven mindset, with a team-oriented attitude and strong attention to detail.
If you feel you’re a good fit for this position, please click ‘apply